Public Offer Agreement for Educational Services
1. General provisions
1.1. This agreement is a public offer by the individual entrepreneur Iuliia Torgonska (the “Contractor”). The Contractor offers educational services in online dance training under the TIPS4HIPS brand on the terms set out below (Articles 633 and 641 of the Civil Code of Ukraine).
1.2. Definitions used in this agreement:
- Website — tips4hips.com, the learning platform platform.tips4hips.com, and individual program pages on the tips4hips.com domain.
- Customer — an individual who has accepted this offer and receives the Services for their own learning.
- Services — educational services in online dance training described in Section 2.
- Learning materials — video lessons, class recordings, presentations, and other materials the Contractor uses in the training.
- Personal account — a password-protected area of the Website where the Customer studies.
- Acceptance — full and unconditional acceptance of the terms of this offer.
1.3. Payment for the Services constitutes Acceptance (Article 642(2) of the Civil Code of Ukraine). From the moment of payment, the agreement is concluded and is equivalent to an agreement made in writing.
1.4. The Customer must be an individual aged 18 or over with full legal capacity under the laws of Ukraine and of their country of citizenship or residence. The Customer is responsible for having the technical means to receive the Services online. The Services are provided for personal, non-commercial learning.
1.5. The Contractor does not provide services to citizens or residents of russia or belarus.
1.6. The Contractor may change the terms of this offer. Changes take effect 10 calendar days after publication on the Website unless the new version states otherwise. Changes do not apply to Services already paid for.
2. Subject of the agreement
2.1. The Contractor provides the Customer with educational services in online dance training (oriental dance and related styles), and the Customer pays for them under this agreement.
2.2. The Services are non-formal education and do not lead to state-recognized educational qualifications.
2.3. The Services are provided remotely in the following formats:
- online courses — learning programs made up of video lessons, assignments, and Learning materials;
- membership — regular training with access to the lesson library for 1, 3, or 12 months (30, 90, or 365 days);
- live classes, workshops, and intensives on Zoom; recordings are provided if the program description says so;
- feedback from teachers, if the program description says so.
2.4. The content, duration, format, and price of each program are set out on its page on the Website. The program description forms an integral part of this agreement.
2.5. Access to the Personal account and Learning materials is the means by which the Services are provided. The Contractor does not sell Learning materials and does not transfer any rights to them (Section 6).
3. Price and payment
3.1. The price of the Services is shown on the relevant program page on the Website and on the payment page.
3.2. Prices may be shown in US dollars. If payment is made in hryvnias, the amount is calculated at the exchange rate set by the bank or payment service on the payment date.
3.3. Payment is made in full in advance by bank card or another method available on the payment page. Payments are processed by banks and payment institutions with which the Contractor has an agreement. Payments are protected with 3-D Secure where the Customer’s bank supports it.
3.4. The Customer’s payment obligation is fulfilled when the payment service confirms successful payment. The Customer bears their own bank’s fees.
3.5. Membership renews automatically. Payment for the next period is charged to the Customer’s card on the first day of the new period. The Customer may cancel automatic renewal at any time in the Personal account or by writing to hello@tips4hips.com. Cancellation takes effect from the next period. The Contractor notifies the Customer by email of any change in the membership price before the new period begins.
3.6. Services the Customer did not use for their own reasons are not carried over, transferred to other persons, or compensated, except as provided in Section 5.
4. Provision of services
4.1. The Contractor opens the Customer’s access to the training in the Personal account within 5 days after payment.
4.2. Provision of the Services begins when the first Learning material becomes available in the Personal account or the first live class takes place.
4.3. The training period is set by the program description or the membership term and runs from the payment date unless the description states otherwise.
4.4. Live classes are held on Zoom according to the schedule published on the Website or sent to the Customer by email. The Contractor may change the date and time of classes with advance notice to the Customer.
4.5. Technical support is available on business days from 10:00 to 15:00 Kyiv time at hello@tips4hips.com.
4.6. The Parties agree that no service acceptance certificates are drawn up. The Services are deemed duly provided unless the Customer sends a reasoned complaint to hello@tips4hips.com before the end of the training period.
5. Refunds
5.1. The Customer may withdraw from the Services within 14 days of payment if they have not yet opened any Learning material or attended a live class. To do so, it is enough to write to hello@tips4hips.com. For an automatically renewed membership, this rule applies to the new paid period.
5.2. Funds are refunded by the same method used for payment, less bank or payment service fees, within 14 days of receiving the request.
5.3. No refund is made after the first Learning material has been opened, a live class has been attended, or 14 days have passed. Access to the training remains until the end of the paid period.
5.4. If the Contractor stops providing the Services on its own initiative, it refunds the amount proportional to the part of the Services not provided.
6. Rights and obligations; intellectual property
6.1. The Contractor shall provide the Services in full in accordance with the program description, notify the Customer of circumstances that prevent provision of the Services, and publish changes to this offer on the Website.
6.2. The Contractor may:
- engage teachers and other third parties to provide the Services;
- update and change Learning materials without reducing the scope of paid Services;
- suspend or stop providing the Services if the Customer breaches this agreement;
- refuse to provide the Services without giving reasons, refunding the amount for Services not provided.
6.3. The Customer shall pay for the Services on time, not share access to the Personal account with third parties, and use Learning materials only for their own learning.
6.4. Intellectual property rights in the Learning materials belong to the Contractor and the authors. These rights are not transferred to the Customer, who only uses the Learning materials during the training.
6.5. Copying, recording, distributing, or publicly showing Learning materials without the Contractor’s written consent is prohibited. The Customer is liable for such actions under the laws of Ukraine.
6.6. The Contractor may send the Customer school news and information about promotions by email. The Customer can unsubscribe at any time via the link in the email.
6.7. The Customer is responsible for the accuracy of the data they provide during registration and payment.
7. Personal data, liability, other terms
7.1. By accepting this offer, the Customer consents to the processing of their personal data for the performance of this agreement in accordance with the Law of Ukraine “On Personal Data Protection” and the Privacy Policy. Personal data of Customers from EU countries is processed with regard to the GDPR.
7.2. The Parties are liable for non-performance or improper performance of this agreement under the laws of Ukraine.
7.3. The Contractor is not liable if the Customer cannot receive the Services for reasons within the control of the Customer or third parties, including internet connection, equipment, or third-party services.
7.4. The Parties are released from liability if non-performance results from force majeure, including hostilities, power outages, communication or internet failures, and decisions of public authorities. The affected Party gives notice within 5 days. If force majeure lasts more than 3 months, either Party may terminate this agreement without compensation for losses.
7.5. This agreement remains in force until the end of the paid training period; for a membership with automatic renewal, until the Customer cancels the renewal. The Contractor may withdraw from the agreement by giving the Customer at least 1 day’s written notice and refunding the amount for Services not provided. Termination does not release the Parties from liability for breaches committed while the agreement was in force.
7.6. Disputes are resolved through negotiation and, failing agreement, in court. The laws of Ukraine govern the relationship between the Parties.
7.7. The Parties recognize email (hello@tips4hips.com and the Customer’s address provided at registration) as a proper means of exchanging notices.
7.8. The Parties keep confidential the information received in performing this agreement, except where the law requires its disclosure.
8. Contractor details
Individual entrepreneur Iuliia Torgonska
Taxpayer ID (RNOKPP): 3199117064
Unified State Register entry No. 20690000000027834 of 06.07.2012
Address: 19 Levka Lukyanenko St., apt. 253, Kyiv, 04212, Ukraine
Email: hello@tips4hips.com
Website: tips4hips.com